| Partners |
|
| Automobile Repair Shops |
|
| Car Rental Companies |
|
| Banks |
|
| Advertising Outlets |
|
| Insurance Intermediaries |
|
| Key Activities |
|
| Asset Management |
|
| Policy and Claim Management |
|
| Customer Management |
|
| Product Management |
|
| Key Resources |
|
| Value Propositions |
|
| Fast and Easy Handling of New Policies and Insurance Claims |
|
| High-Quality Insurance Product with Attractive Price |
|
| Well-Targeted Products For The Millennials Market Segment |
|
| Smart Claim Assessment Based on Big Data |
|
| High Customer Intimacy Based on Detailed Customer Data |
|
| Customer Relations |
|
| Quick & Easy Self-Service |
|
| Personal Assistance In Policy Customization |
|
| Full-Service Support For High-Value Customers |
|
| Channels |
|
| E-Mail |
|
| Front Desk |
|
| Postal Mail |
|
| Telephone |
|
| Web |
|
| Customer Segments |
|
| Businesses Under 50 Employees |
|
| Businesses Under 500 Employees |
|
| Households |
|
| Single-Employee Businesses |
|
| Revenues |
|
| Return on Assets |
|
| Insurance Premium Contributions |
|
| Costs |
|
| Rent |
|
| Salaries |
|
| Marketing |
|
| Other |
|
| Claims |
|
| |
|
